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Managing Workplace Harassment and Being an Empathetic Manager

Susanna Nickalls: LinkedIn>>

Based on the framework set out by the recent Tripartite Advisory on Managing Workplace Harassment, which recommends that all companies train their staff in this area, this workshop on Managing Workplace Harassment and Being an Empathetic Manager will help managers to understand the fundamentals of recognising and avoiding workplace harassment – including sexual harassment and corporate bullying.

Interactive in nature, this workshop will give participants an understanding and awareness of harassment, including learning to recognise and respond to it on an individual and organisational level. They will learn to set boundaries in an assertive yet diplomatic manner should they experience harassment, and to avoid behaviour which may be construed as harassment.

The workshop will also equip managers with the knowledge of how to handle a complaint through fair, sensitive investigations, including providing tools and techniques for dealing with incidents of workplace harassment calmly and empathetically. By developing nurturing, compassionate and effective managers in your organisation, you can create supportive working environments where employees feel that their safety and concerns are valued.       

Catalyse Consulting is a business unit of the Association of Women for Action and Research. Our work to create safe and inclusive work spaces supports the programmes of AWARE.

Event Details

Event Date
Tue 3 Oct 2017
2:00 PM
Event End Date
Tue 3 Oct 2017
6:00 PM
Registration Start Date
Sun 1 Jan 2017
12:00 AM
Country Singapore
Venue TBC (Singapore)
Delivered by Susanna Nickalls | Catalyse Consulting
Individual Price US$500.00
Target Audience Managers within corporates – MNCs and SMEs of various industries
Speaker Profile

Susanna Nickalls is Catalyse Consulting’s Lead Trainer and Consultant. She revamped Catalyse Consulting’s Workplace Harassment Curriculum in 2015 to reflect changes bought into law by the Protection from Harassment Act 2014 as well as new government guidelines.

Susanna holds a dual award degree in English law and French Law from King’s College London and Pantheon­Sorbonne in Paris and draws from her experience as a solicitor to ensure our trainings are in line with the latest legal developments.

Susanna is also an experienced facilitator and has conducted training for other trainers on Workplace Harassment as well as Empathy for Managers. She combines a technical knowledge of her subject with an engaging presentation style to ensure her participants feel both interested and informed.

Before joining Catalyse Consulting Susanna was a trainer for AWARE. She has worked with Bank of America Merrill Lynch, CIC Banque, Schroders, Criteo as well as other companies in the field of technology and in law.

Key Takeaways
  • Learn the types and effects of harassing behaviour that may arise in the workplace
  • Learn how to respond to harassment in an assertive yet tactful manner, and draw boundaries
  • Learn how to manage workplace harassment sensitively – as affected bystanders, and as managers – including how to escalate the situation appropriately
  • Learn tools and techniques to respond empathetically to incidences of harassment when they are reported to them
  • Become more aware of their own behaviours and how they may be construed by co-workers and clients
  • Develop the desire to promote a safe and inclusive workplace
Training Format 1/2 Day
Time Zone Asia/Singapore

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