FAQ: DIAN Professional Series

ABOUT THE DIAN PROFESSIONAL SERIES

What is the DIAN Professional Series?
The DIAN Professional Series, a new Community Business initiative, is a programme of world class training workshops, delivered in partnership with leading D&I experts and consultants in key markets across Asia.

Why is the DIAN Professional Series being introduced?
The DIAN Professional Series is being introduced in 2016 as a way to extended added benefit to our members and to continue to differentiate DIAN as the leading network for companies and professionals committed to promoting diversity and inclusion in Asia.  Specifically it is designed to:
•    Give access to world-class training that members may not ordinarily have access to
•    Provide the opportunity for members to engage a broad range of stakeholders, up-skill their organisation and increase the impact of their diversity and inclusion efforts
•    Facilitate introductions to and showcase expertise of leading diversity and inclusion consultants and trainers with a view to exploring in-house engagement opportunities

Where the workshops being delivered?
The workshops are being delivered in 5 key markets in Asia: China (Beijing, Shanghai), Hong Kong, India (Bangalore, Mumbai), Japan (Tokyo) and Singapore.

How is the DIAN Professional Series different to Community Business’ own training and consultancy offering?
With the exception of India, the workshops that form part of the DIAN Professional Series are all delivered by external consultants rather than by Community Business.   We may also run our own workshops and events and are available to provide bespoke consultancy and training to companies.  For more information, please contact Hannah McLeod, Head of DIAN by email at This email address is being protected from spambots. You need JavaScript enabled to view it.  


THE WORKSHOPS

Who delivers the Workshops?
The workshops are delivered by leading diversity and inclusion consultants and trainers known and recommended by Community Business.   

What is the target audience for the workshops?
There are a variety of workshops for different audiences, including senior managers, D&I and HR professionals, middle managers and high potential female talent.  Please check the description of each individual workshop to understand who it is aimed at.

What topics do the workshops cover?
We have deliberately selected 3-4 workshops covering a range of different topics and targeting different audiences in each of the markets.  However, they are all related to the topic of diversity and inclusion.  Please take the time to review the full DIAN Professional Series programme to see what 
workshops are on offer.

What format are the workshops?
All the workshops in the DIAN Professional Series in 2016 are an interactive, ½ day format (3-4 hours) and may take place in the morning or afternoon. Tea and coffee and light refreshments are provided, but no lunch.

When are the workshops run?
The workshops are held throughout the year.  Please check the DIAN Professional Series schedule to see the exact dates and locations.

What language are workshops in?
All workshops are conducted in English Local language support may also be provided at certain workshops in China and Japan.  Please see the individual workshop descriptions for specific information.

How big are the workshops?
The workshops vary in size but are generally designed for between 15-30 people.

Can participants attend the workshops virtually?
Due to the interactive nature of the workshops, all participants are required to attend in person.  There will be no video or audio dial-in facility.


DIAN MEMBER BENEFITS

What is the benefit to DIAN members?
In 2016, DIAN members receive 6 complimentary tickets to use across the programme and subject to availability, have the option of purchasing additional tickets at a 10% discount.* 
*To ensure fair access to the workshops, tickets are restricted to 2 per workshop per member in the first instance.  However, subject to availability additional tickets may be booked or purchased and we will advise confirmation (or otherwise) 6 weeks prior to the Workshop date. Simply register for the additional tickets you would like on the website or contact Matthew.Yu@communitybusiness to discuss options.

Can non-members purchase tickets?
Access to the workshops is open exclusively to DIAN members up until 6 weeks before the date of the workshop.  Non-members are also able to register interest in purchasing tickets from 10 December 2016. We will notify you 6 weeks prior to the session to confirm availability. 
Non-members pay the full registration rate of US $500 (plus a small admin fee of US$7.50). 

Can complimentary tickets be exchanged for a discount on DIAN membership?
This new benefit has been introduced to respond to needs and interests of our broad base of members.  With the range of workshops on offer and the ability to extend these tickets to people across the organisation, we hope all members will want to and be able to take advantage of this new offering. We regret that we are not in a position to exchange these complimentary tickets for a discount on DIAN membership.


REGISTERING TICKETS

How do I register my complimentary tickets?
Key DIAN contacts will receive a ‘Welcome to 2016 DIAN Professional Series’ email containing registration instructions and a unique discount code. Registrations for all Workshop sessions should be made via the DIAN Professional Series section of the DIAN website found at http://dian.communitybusiness.org/professionalseries. Each individual registered will receive a confirmation and reminder by email.

Can seats be booked without specific names?
Yes.  In fact, if you want to secure your places on a certain workshop, we encourage you to do this.  Please use a placeholder name for your company and update Community Business with the confirmed name(s) as soon as available. 

Are members able to use all 6 tickets on the same session?
To ensure that all members have the best chance of securing their chosen workshops, member allocations are limited to 2 complimentary registrations per workshop in the first instance. This is to ensure fair access to the workshops for all members. However, subject to availability additional tickets may be booked or purchased and we will advise confirmation (or otherwise) 6 weeks prior to the Workshop date. Simply register for the additional tickets you would like on the website or contact Matthew.Yu@communitybusiness to discuss options.

Can DIAN members purchase additional tickets?
From six weeks before the workshop onwards, and subject to availability, DIAN members may purchase additional tickets at a 10% discount. The 10% discount code will be sent in the ‘Welcome to 2016 DIAN Professional Series’ and members are encouraged to share within their organisations so others can register and take advantage of the discount. DIAN members using the 10% discount code may register their interest in purchasing additional tickets at any time and details will be added to a Priority Waiting List.  If available, tickets will be allocated in the order of the Priority Waiting List. 

What is the normal registration fee?
The registration fee for each of the ½ day workshops in the DIAN Professional Series is US $500 (plus a small admin fee of US$7.50).  If DIAN members wish to purchase additional registrations beyond their complimentary allocation (after the 6 week deadline) they are entitled to a 10% discount on these rates.

How do we pay and what methods are accepted?
We will send an invoice through with every confirmed registration. Please adhere to the payment terms in order to confirm your place. Hong Kong only: There will be an option to pay via PayPal, details of which will be forwarded in the confirmation email.

The workshop I want to use my tickets on is full – what can I do?
Once a session is full, this will be indicated on the website.  You may still send us an email (This email address is being protected from spambots. You need JavaScript enabled to view it.) to request to be put on the waiting list.  We will notify you up to one month before the workshop to let you know whether a space is available.  As there is a maximum capacity for each workshop, members are encouraged to register for their complimentary tickets early to increase the chance of securing the workshop of choice.

Can we purchase tickets direct from the consultant?
No. All ticket registrations and purchases need to go through the DIAN Professional Series website or Community Business.


ISSUES

What happens if a workshop is cancelled?
Workshops may be cancelled if insufficient interest is expressed and the minimum capacity is not met.  In this case we will notify registered participants one month prior to the workshop and give the opportunity to book alternative workshops.  If workshops need to be cancelled for instances beyond our control (e.g. last minute unavailability of consultant) we will contact participants to discuss the options.

What happens if an attendee can no longer make it?
Please notify Community Business if your registered attendee is unable to attend.  We encourage you to nominate a substitute and accept substitutions up until 1 week prior to the workshop.  

Do we get a refund on paid tickets?
Request for refunds for paid tickets must be made at least 1 week in advance of the workshop. Requests for refunds will be subject to an administration charge of 10%.  Refunds after this time will not be made, however we will do our best to credit your registration by allocating you a seat on an alternative workshop.

Once I’ve registered, am I able to make changes to my registrations?
Yes - you can update your registration at any time by emailing Matthew Yu on This email address is being protected from spambots. You need JavaScript enabled to view it..

What happens if we are unable to use all our complimentary member tickets?
It is up to every member to take advantage of their full allocation of complimentary tickets and Community Business will not follow up with you to ensure that you do.  Tickets must also be used within the 2016 programme and may not be carried over to a subsequent year.   

What happens if I join DIAN later in the year?
For members joining DIAN later in the year, the allocation of complimentary tickets for the DIAN Professional Series may be pro-rated and places on the workshops will be subject to availability.


ENGAGING THE CONSULTANTS

May I contact the consultant directly to find out more about the workshop?
Yes - and you may find their contact details on the DIAN Professional Series website.  We request that you reference that you are contacting them specifically in relation to the DIAN Professional Series.  

Can we approach the consultant for our own needs?
A key objective of the DIAN Professional Series is to introduce DIAN members to world-class trainers with D&I related expertise with a view to identifying future potential engagements.   We also encourage members to note when the consultant is visiting the region and consider leveraging their presence to do company-specific engagements during the same time frame.  Community Business is happy to facilitate these types of opportunities.  Should you choose to engage any consultant directly, we request that you let Community Business know so that we can track how their participation in the DIAN Professional Series has helped generate new business opportunities for them.

Do we get the slides at the end of the workshop?
The individual consultants are responsible for the design and content of their workshops and it is their copyright - not Community Business’.  Therefore, it is the decision of the individual consultants as to whether they will share their slides.


About Diversity & Inclusion in Asia Network (DIAN)

The Diversity & Inclusion in Asia Network (DIAN), an initiative of Community Business launched in 2008, is a unique network of leading companies committed to progressing diversity and inclusion in Asia. Members work together to understand diversity and inclusion issues pertinent to the region, share and develop best practice and impact positive change. For more information see: http://www.communitybusiness.org/dian/

About Community Business

Community Business is a not-for-profit organisation (Hong Kong Charity Number 91/6560) whose mission is to lead, inspire and support businesses to have a positive impact on people and communities. Recognised as a thought leader in corporate responsibility and diversity and inclusion in Asia, Community Business conducts research, facilitates networks and events, leads campaigns and provides consultancy and training.  With a focus on Responsible Business, our work is aligned to 5 mission-led themes: 
•           Investing and supporting local communities
•           Tackling inequality in the workplace
•           Ensuring happy, healthy, and engaged employees
•           Promoting social inclusion
•           Building responsible business leadership

Founded in 2003 and based in Hong Kong with a presence in India and the United Kingdom, Community Business works with companies of all sizes and from diverse industries across Asia, harnessing the power of business to drive social change.